Returns & Exchanges

At MECHDEL INDIA, we strive to ensure your home essentials arrive in perfect condition, but we offer a seamless 7-day return policy for items that are damaged or significantly different from their description. Please ensure all home decor and furniture items are kept in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Log into your MECHDEL account and select the order you wish to return, or email our support team with your order ID and photos of the product within 7 days of delivery.

• 2.
  Quality Inspection

  Once your request is approved, our quality assurance team will review the provided images to ensure the item meets our return eligibility criteria for home goods.

• 3.
  Package Collection

  We will schedule a reverse pickup from your address; please ensure the item is securely packed in its original box with all tags and components included.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a physical inspection, your refund will be processed to the original payment method within 5-7 business days.