Frequently Asked Questions
Everything you need to know about your MECHDEL INDIA experience.
What types of home products does MECHDEL INDIA offer?
We specialize in high-quality home decor, kitchen essentials, and functional lifestyle products designed to elevate modern Indian living spaces.
How long does shipping take within India?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days across major cities and rural areas.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging. If you receive a damaged item, please contact our support team within 48 hours of delivery for a replacement.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, alongside secure prepaid options including UPI, Credit/Debit cards, and Net Banking.
Can I track my order status?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's journey in real-time.
Are the products covered under warranty?
Select electronic and premium home appliances come with a standard manufacturer warranty. Please refer to the specific product description page for detailed warranty terms.